The Music Room began in 2011 as a small family business operating out of a single-car garage. In 2019, we hired our 25th employee, and we were honored with placement in the Inc 5000 list of fastest-growing companies in America. In 2021, we completed a major expansion of our facility in Erie, Colorado and our staff has grown to nearly 40 team members. As we enter our 2nd decade as a business, we are setting our sights on changing the landscape of this industry as we fulfill our purpose of connecting the world to the power of music. Our workplace culture is dynamic, fun and engaging. Our team chemistry is paramount. If you've ever considered a career in the HiFi industry, and you are as passionate about customers service as you are great sound, please keep reading and consider getting in touch.
What is it like to work at The Music Room?
The obvious part of the answer is that it is an audiophile’s dream come true. In addition to representing nearly 40 factory authorized brands, we also test and photograph 40-50 pieces of pre-owned HiFi gear every day. You’ll see modern favorites from manufacturers like PS Audio, Hegel and Bowers & Wilkins. You'll also audition rare, vintage pieces from legendary brands like McIntosh and Audio Research. We truly get to see and hear it all.
What is less obvious about what it’s like to work at TMR is that we operate more like a fast-paced, disruptive, online startup than some old-school HiFi retailer. Every employee is tasked with not just doing their jobs but contributing to a culture of constant innovation. We thrive on improving every aspect of the business a little each day, and we are constantly looking for ways to deliver a truly memorable shopping experience for our customers - whether they are shopping new or used.
What does it mean to be part of our Team?
It's not enough to be "capable" of doing the job. We are looking for people that are going to share our values and fit in with the team and the unique culture that we've worked so hard to build. The following are core elements of our workplace culture. These elements are more important than any other aspect of the job when it comes to determining whether a new hire is going to be a good "fit":
Process - We value Processes because solid processes allow us to get the details right more often. Details are important to our customers, and efficiency is critical to a healthy bottom line. We need people that help us create and maintain standard operating procedures that support efficiency and execution of the details.
Teamwork - Teamwork is essential to healthy growth. We want our customers to experience a tight, well-rehearsed, error-free, harmonious and rhythmic “performance” with every transaction. This requires clear communication, humility ("we" not "l"), positivity, emotional intelligence and role-players that are never too big for a job of any size. A fast-paced, energetic work environment is part of our life-blood. Our most valuable team members are able to work autonomously while maintaining a sense of urgency, and they show "grit" when the workload increases because they care about their teammates.
Innovation - Innovation is in our DNA. We are NOT a "cover-band." We are trailblazers. Disrupters. Industry outsiders. There is no roadmap for where we're going, so we adapt and overcome new challenges along the way. Where others see obstacles, we see opportunities. We embrace technology and thrive on solving problems with a youthful mindset and entrepreneurial spirit. We are not just running a business here. We are building one.
Passion - Underlying all of these values is a sense of passion, and this passion must come from within each individual. Motivation and a commitment to excellence will never be explicitly asked of you but is always expected. Music is our ultimate passion, and we are driven to give life to music through a genuine love and care for the work in front of us.
Authenticity - Above all, we value honesty, integrity, direct communication and healthy feedback loops. There's no room for B.S. or status-seekers. We strive to assume the best about everyone we work with and everyone we serve. Your best self is your authentic self. Keep it real. No counterfeits allowed.